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Chat Support Associate – Night Shift

Kaveri Financial Services · Remote (India) · Posted 2 weeks ago

Experience

0–3 yrs

Salary

₹20K – ₹28K /month

Location

Remote (India)

Work mode

Remote

Openings

2

Job type

Full Time, Part Time

Education

Graduate in a relevant discipline

Apply by

08 Nov 2026

Job description

Kaveri Financial Services is hiring a Chat Support Associate – Night Shift to join a growing team. This is an exciting opportunity to work on meaningful problems, learn from experienced colleagues and build a long-term career.

In this role you will take ownership of your work from day one, collaborate with stakeholders across the business, and help raise the bar for quality and customer experience. We are looking for someone who is curious, dependable and eager to grow.

Our recruitment team will guide you through every step of the process — from the first conversation to your offer and joining. Shortlisted candidates will be contacted within 3 working days.

Key responsibilities

  • Own day-to-day delivery for the Chat Support Associate – Night Shift role
  • Collaborate closely with cross-functional teams
  • Track and report progress against weekly goals
  • Continuously improve processes and quality

Requirements

  • Working knowledge of Customer Service
  • Working knowledge of English
  • Working knowledge of CRM

Perks & benefits

  • Health insurance for you and family
  • PF and gratuity
  • Performance bonus
  • Learning budget

Skills

CRM Customer Service English

Ref: RP-JOB-00012

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